The Ultimate Guide to Alside Windows: Quality, Reviews, and Installation Tips
If you're considering new windows for your home, Alside Windows might have crossed your mind. Known for their vinyl construction and various styles, Alside has been in the window business for a long time. In this guide, we’ll break down what makes Alside Windows a popular choice, look at customer feedback, discuss pricing, and share essential installation tips. Whether you're a DIY enthusiast or just looking for reliable information, this guide has you covered!
Key Takeaways
- Alside Windows are made from durable vinyl, praised for their longevity.
- Many customers report satisfaction with their energy efficiency and design options.
- Pricing for Alside Windows is competitive, often lower than similar brands.
- Proper installation is key; hiring a professional is recommended for best results.
- The warranty has some limitations, so it's important to understand the details before purchasing.
Quality Assessment of Alside Windows
Durability and Material Composition
When you're thinking about new windows, durability is a big deal. Alside windows are often made with vinyl, which is known for being pretty tough. Vinyl resists things like rot and pests better than some other materials. But, the quality can vary, and that's something to keep in mind. They've been working on improving their manufacturing, which is good, but it's not perfect yet. It's worth checking out the specific series you're interested in to see what materials are used and how they hold up.
Energy Efficiency Ratings
Energy efficiency is where Alside does pretty well. They have different packages, like Climatech, that can help you save on your energy bill. Plus, some of their options can even get you federal tax credits, which is a nice bonus. The Mezzo model, for example, has a low air infiltration rate, which means less drafts. Here's a quick look at what to consider:
- Check the U-factor: Lower is better for insulation.
- Look at the Solar Heat Gain Coefficient (SHGC): This tells you how well the window blocks heat from the sun.
- Consider air leakage: Lower numbers mean fewer drafts.
Design and Aesthetic Options
Alside offers a decent range of options, but they might not be the most cutting-edge when it comes to colors and styles. Most windows are custom made these days, and Alside can do that, but some style options can get pricey. If you're looking for something super specific or trendy, you might need to shop around. But if you're happy with the standard choices, you should be fine. It really depends on your personal taste and how much you're willing to spend on window design.
Choosing windows isn't just about how they look; it's about how they perform over time. Think about the climate where you live and what features are most important to you, like energy savings or low maintenance. That will help you narrow down your choices and find the best fit for your home.
Customer Experiences with Alside Windows
Positive Feedback Highlights
Generally, people who are happy with their Alside windows talk about a few key things. Many highlight the easy installation process, which is a big plus. Customers also frequently mention the quality of the windows themselves, noting that they're pleased with how well they perform. A lot of folks say they haven't had any issues with drafts or condensation, which is exactly what you want to hear when you're buying new windows. It seems like when Alside gets it right, they really get it right.
Common Complaints
On the flip side, not everyone has a great experience. The most common complaint seems to be about customer service. People often mention struggling to file claims or having their claims denied, even when they think their windows should be covered under warranty. There are also some complaints about the quality of the products themselves, with people saying that the company doesn't always stand behind its window warranty.
Overall Customer Satisfaction
Overall, it's a mixed bag. You'll find people who absolutely love their Alside windows and others who have had frustrating experiences. It really seems to depend on a few factors, like the specific product line, the quality of the installation, and whether or not they need to deal with customer service. It's a good idea to weigh the positive and negative feedback carefully before making a decision.
It's worth noting that a lot of window issues come down to installation. Even the best windows won't perform well if they're not installed correctly. So, finding a good installer is super important. Also, remember that online reviews can be helpful, but they don't always tell the whole story. Try to get a sense of the overall trend and consider the source of the reviews.
Understanding Alside Windows Pricing
Cost Comparison with Competitors
When you're thinking about new windows, price is a big deal. Alside windows generally sit in the middle of the pack when it comes to cost. They aren't the cheapest, but they aren't the most expensive either. For what you pay, you're getting a pretty good, durable vinyl window that should last for years without needing a ton of upkeep. Some companies use wood, but those can cost way more and need a lot more work to keep them in good shape. It really comes down to what you want to spend and how much effort you want to put into keeping them nice. You can find vinyl siding from Alside, which is a great option.
Factors Influencing Price
Lots of things can change the price of Alside windows. Here's a quick rundown:
- Window Type: Casement and double-hung windows can be pricier, sometimes up to $1,500 with installation. Bow windows? Those can run even higher, around $2,300 installed.
- Window Series: Some series have more features or are made with better materials, which bumps up the cost. The Alside Fusion window is a great option.
- Materials: Vinyl is usually more affordable than wood. Alside windows use ClimaTech glass, a multi-layered, Low-E glass filled with argon gas, and its Intercept Warm-Edge Spacer System.
- Installation: This can add a significant chunk to the total cost. It depends on how complex the job is and who you hire.
It's important to remember that the company you buy from also affects the price. Some sales and marketing companies might try to sell you windows at inflated prices, so it's always a good idea to shop around and get a few quotes. Realistic prices lately will probably be in the range of $800-$1200 per window installed depending on the scope of the project and the options you pick.
Value for Money Analysis
So, are Alside windows worth the money? Well, they have a reputation for being good quality. While the initial cost might be higher than some other brands, they could save you money in the long run because they're durable and energy-efficient. Plus, Alside windows meet ENERGY STAR-certified standards, helping you to use less energy to heat or cool your home. Alside also offers multiple payment options, including cash, check, online payments, and customized payment plans to help you pay for its windows. The Alside Home Design Credit Card offered through Synchrony is another option to help you afford the windows you really want. Through this card, exclusive promotional financing options are available. Ultimately, it depends on your budget and what you're looking for in a window.
Installation Insights for Alside Windows
Choosing the Right Installer
Finding the right installer for your Alside windows is super important. You don't want just anyone messing with your house, right? Start by checking local reviews and asking for recommendations. A good installer will have proper licensing and insurance, and they should be able to provide references from previous jobs. Don't be afraid to ask questions about their experience with Alside windows specifically. It's also a good idea to get multiple quotes to compare pricing and services. Remember, the cheapest option isn't always the best – you want someone who knows what they're doing and will stand behind their work. A bad install can lead to drafts, leaks, and other problems down the road, costing you more in the long run. Make sure they understand the nuances of Climatech glass packages from Alside for optimal performance.
DIY Installation Tips
So, you're thinking about installing your Alside windows yourself? Okay, it can be done, but be warned, it's not a walk in the park. First, make sure you have all the right tools: a level, measuring tape, caulk gun, shims, and safety glasses are a must.
Here's a basic rundown:
- Measure the window opening carefully to ensure the new window fits snugly.
- Remove the old window, being careful not to damage the surrounding frame.
- Prepare the opening by cleaning it and ensuring it's level and square.
- Insert the new window, using shims to make sure it's perfectly aligned.
- Caulk around the window to create a weathertight seal.
DIY installation can save you money, but it also comes with risks. If you're not comfortable with basic carpentry and home improvement tasks, it's best to leave it to the pros. A mistake can compromise the window's performance and even void the warranty.
Always refer to the manufacturer's instructions for specific guidance. And seriously, watch a few videos before you even think about starting. If you mess up the Alside windows installation, you might end up with more problems than you started with.
Common Installation Mistakes to Avoid
Okay, let's talk about some common pitfalls when installing Alside windows. One big one is not properly flashing the window. Flashing is that waterproof material that directs water away from the window opening. If you skip this step or do it wrong, you're basically inviting water damage. Another mistake is not insulating properly around the window frame. This can lead to drafts and energy loss. Also, make sure you don't overtighten the screws when installing the window – you could warp the frame. Finally, double-check that the window is level and plumb before you start caulking. If it's not, it'll look wonky, and it might not operate smoothly. Remember, proper installation is key to getting the most out of your Alside windows.
Warranty and Support for Alside Windows
Overview of Warranty Terms
Okay, so Alside windows come with a warranty, but it's not super straightforward. The main thing to know is that it's a limited lifetime warranty, and what that actually means can vary. Generally, it covers the vinyl parts (sash, mainframe) and the insulated glass unit for as long as the original owner lives in the house.
Here's a quick rundown:
- Vinyl components: Lifetime coverage (limited).
- Labor: Only covered for the first year – big bummer.
- Exterior frame colors: Warranted for either three or ten years, depending on the situation.
- Transferability: Yes, but it becomes pro-rated for the new owner. After 10 years, they're responsible for a chunk of the replacement cost, and it goes up from there. Always read the fine print!
It's worth noting that commercial projects, like churches or schools, usually have different warranty terms than residential ones. So, if you're installing Alside windows in a business, make sure you get the specifics.
Claim Process and Challenges
Filing a warranty claim can be a bit of a process. First, you'll need to gather all your documentation – proof of purchase, installation date, etc. Then, you'll contact Alside or the dealer you bought the windows from to start the claim. Be prepared to describe the issue in detail and possibly provide photos.
Some common challenges people face include:
- Labor costs after the first year aren't covered, which can be a significant expense.
- The warranty is pro-rated if you sell your house, reducing its value for the new owner.
- The definition of "lifetime" can be ambiguous, leading to disputes.
It's a good idea to keep all your paperwork organized and to understand the warranty terms inside and out before you need to use them. If you're having trouble, consider reaching out to a consumer protection agency for help.
Customer Support Experiences
Customer support experiences with Alside seem to be all over the place. Some people report quick and helpful service, while others describe long wait times and difficulty getting their issues resolved. A lot depends on the specific dealer you're working with, as they often handle the initial contact and claim processing.
To improve your chances of a positive experience:
- Keep detailed records of all communication.
- Be polite but persistent when following up.
- If you're not getting anywhere, escalate the issue to Alside's corporate office.
It's also helpful to read online reviews and see what other customers have said about their experiences with Alside windows warranty and support. This can give you a better idea of what to expect and how to prepare for potential challenges.
Popular Alside Window Series
Alside offers a range of window series, each designed with specific features and benefits to suit different needs and preferences. Let's explore some of the popular options.
Overview of Available Series
Alside has several window series available, including the Mezzo, Fusion, and Preservation series. Not all are sold directly under the Alside brand; some, like the Preservation and Insignia series (often associated with Apex Energy Solutions), are marketed as standalone products. It's worth noting that Alside also offers customization options, including sizes, shapes, and grilles, with the FrameWorks Color line providing UV-resistant colors for superior color retention.
Key Features of Each Series
Each Alside series comes with its own set of features. For example, the Fusion Quality Vinyl Windows boast a bulb seal to prevent air leakage and a sloped sill for optimal drainage. The 1700 Series (Eastern Region) is ENERGY STAR certified and features a sloped sill to prevent moisture leakage, making it a good choice for homeowners on a budget. The 1900 Series (Eastern Region) is also ENERGY STAR certified and includes a dual vent latch for easy cleaning and ventilation. The Preservation series is often considered a top-tier vinyl window, though opinions vary on whether its price point is justified.
Here's a quick look at some series and their features:
- 1700 Series (Eastern Region): ENERGY STAR certified, sloped sill.
- 1900 Series (Eastern Region): ENERGY STAR certified, dual vent latch.
- Fusion Quality Vinyl Windows: Bulb seal, sloped sill.
Choosing the right series depends on your specific needs and budget. Consider factors like energy efficiency, durability, and aesthetic preferences when making your decision.
Best Uses for Different Series
The best use for each series depends on the climate, budget, and aesthetic preferences of the homeowner. For example, Fusion Quality Vinyl Windows are well-suited for homes in hot climates due to their energy-efficient design. The 1700 and 1900 Series are good options for homeowners on a budget looking for ENERGY STAR-certified windows. Ultimately, it's important to assess your individual needs and priorities when selecting the right Alside window series for your home. Alside windows also feature efficient trim solutions that create consistent, decorative looks for their window accents. Customization is also a big factor, with options for sizes, shapes, and colors.
Maintenance Tips for Alside Windows
Cleaning and Care Guidelines
Keeping your Alside windows looking great doesn't have to be a chore. Regular cleaning is key to preventing buildup and maintaining their appearance. I usually start by wiping down the frames with a soft, damp cloth. For the glass, a simple solution of mild soap and water works wonders. Avoid using abrasive cleaners or harsh chemicals, as these can damage the vinyl finish. I've found that a squeegee helps to prevent streaks and leaves the glass sparkling. Don't forget to clean the tracks and weep holes to ensure proper drainage. I try to do this at least twice a year, but more often if I live in an area with a lot of dust or pollen.
Identifying Common Issues
Even with proper care, you might encounter some common issues with your Alside windows. One thing I've noticed is condensation between the panes, which could indicate a seal failure. Another issue is difficulty opening or closing the windows, which might be due to dirt buildup in the tracks or a problem with the window hardware. Also, keep an eye out for any cracks or chips in the glass or frame. Addressing these problems early can prevent them from becoming bigger, more expensive headaches down the road.
Long-term Maintenance Strategies
To keep your Alside windows in top shape for years to come, it's important to develop some long-term maintenance strategies. Here are a few things I do:
- Inspect the windows regularly for any signs of damage or wear.
- Lubricate the moving parts, such as hinges and locks, at least once a year.
- Caulk around the windows to prevent air and water leaks. I check the window installation every year.
- Trim any trees or shrubs that are growing too close to the windows.
Taking a proactive approach to maintenance can extend the life of your windows and save you money on repairs in the long run. It's all about catching small problems before they turn into big ones.
Also, remember that Alside offers a lifetime limited warranty on many of their products, so be sure to familiarize yourself with the terms and conditions. If you do encounter a problem that's covered by the warranty, don't hesitate to file a claim.
Final Thoughts on Alside Windows
In wrapping things up, Alside windows have their ups and downs. They’re generally well-made and many people seem satisfied with their durability and performance. Sure, there are some complaints about customer service and installation issues, but that’s not uncommon in the window industry. If you’re considering Alside, it’s a good idea to do your homework. Look for a reliable installer and check out reviews to see what others are saying. Overall, if you find a good deal and the right fit for your home, Alside could be a solid choice for your window needs.
Frequently Asked Questions
Are Alside windows considered good quality?
Yes, Alside windows are known for their quality. Many customers have shared positive reviews about their durability and how well they hold up over time.
What types of windows does Alside offer?
Alside has a variety of window series, including the Sheffield, Ultramaxx, Mezzo, and more, each with unique features and styles.
How do Alside windows compare in price to other brands?
Alside windows are generally priced competitively, often offering good value for the quality and features they provide compared to other brands.
Can I install Alside windows myself?
Yes, you can install Alside windows yourself if you have the right tools and experience, but hiring a professional is usually recommended for the best results.
What kind of warranty does Alside offer?
Alside provides a limited lifetime warranty on their windows, covering parts as long as the original owner lives in the home.
What maintenance do Alside windows require?
To keep Alside windows in good shape, regular cleaning and checking for any issues like leaks or drafts is important.