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Window Parts Identification


Here at Window Hardware Direct, we understand how difficult it can be to find the correct replacement window parts for your home or business. That's why we're here to help! With a catalog of over 30,000 SKUs and a team of window repair experts, we're sure to find the replacement commercial or home window part you need! 

To begin finding your replacement window parts for your home or business, we would need to see pictures and measurements of your item, preferably a part that isn't broken. This allows us to get an idea of exactly what you need. If your part is broken, you can check another window in your home or business as many times your other windows may be the same style or very similar.

To submit your pictures, please fill out the form at the bottom of this page. There is a limit of ten files per submission and a file size limit of 10MB per file. Please note that our online chat is the preferred and fastest method to contact us.

You can also email them to us at or start a chat with us and upload your pictures using the paper clip icon. If you need help with measuring your part, check out our window parts measuring guides. Be sure to include your name and phone number if you choose to email us. This step is crucial so we can contact you with your replacement parts.

Alternatively, you can mail a sample directly to us using the carrier of your choice. Our mailing address is 2363 Sandifer Boulevard, Westminster, SC 29693. Please mark package as ATTN Research Department. Please be sure to include your first and last name, phone number, and email address with your shipment. We recommend this option for weather-stripping and window glazing. 

Don't forget to check out our collection of pivot bars, pivot lock shoes, window balances, sash cams, or any of our other replacement window parts!