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Window Parts Identification

Expert Parts Identification

Not sure what it's called?
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Finding the right replacement window hardware can be difficult—especially when the original part is old, discontinued, or unmarked. With more than 30,000 SKUs and a knowledgeable support team, Window Hardware Direct can help identify the replacement part you need.

Photos + measurements go a long way.

Give us a clear look at the part and a few key dimensions. We'll use that information to narrow down the correct replacement.

Help us identify it.

Send as much of the following information as possible.

Clear Photos

Photograph the part from multiple angles so we can clearly see its overall shape, mounting points, and construction.

Measurements

Measure the overall dimensions, hole spacing, arm length, or other important features wherever possible.

Markings & Stamps

Include close-up photos of any numbers, manufacturer names, stamps, or other markings found on the part.

An Intact Example

If yours is broken, check another similar window or door. An undamaged matching part can make identification much easier.

Ready? Send it our way.

Submit your photos and measurements using the form below. For the fastest response, you can also contact our team through online chat and attach your photos directly.

Measuring Guides  →
Submission Details
  • Up to 10 files per submission
  • Maximum 10 MB per file
  • Photos from multiple angles are recommended
  • Include measurements whenever possible
Online Chat

Our preferred and fastest contact method. Start a chat and attach your pictures using the attachment icon.

Email Us

You may also email your photos and measurements. Be sure to include your name and phone number so we can follow up.

support@windowrepairsystems.com →

Have a part that's easier to identify in person?

You may mail a physical sample to our team using the carrier of your choice. This is especially helpful for products such as weatherstripping and window glazing.

Please include your first and last name, phone number, and email address inside the package so we can contact you after reviewing the sample.

Window Hardware Direct
ATTN: Research Department
2363 Sandifer Boulevard
Westminster, SC 29693

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