The process for replacing a spiral type counter balance in a tilting double-hung window is easy. Follow these simple steps and your window will be working smoothly in no time.
The first step is to raise the sash 6-8 inches. Next use the tilt latches to disengage the sash from the frame. Tilt the sash evenly into the room and remove the sash from the frame. Use the provided special tension tool to disengage the balances from the pivot lock shoes and release the tension from the balance. This step is very important so follow these steps carefully and refer to the video below for a visual guide if you need it.
You may now remove the balances from each side of the window frame by unscrewing them from the top. Inspect the pivot lock shoes for damage. If they show signs of excessive wear or damage, replace them now. Always replace the shoes from the top of the frame.
Mount the balances as shown in the video. The balance needs to be tensioned, but before applying tension, push the rod up as far as it can go. Once raised, attach the tensioning tool to the bottom pin. Turn the tool clockwise 8 to 10 times before engaging the rod in the pivot lock shoe. Repeat the process on the other side of the window.
Reinstall your sash, engaging the pivot lock shoes and carefully tilt the sash into position. Engage the tilt latches to secure the sash to the frame.
Last, install your sash stops at the top of the window to prevent overextension and prevent permanent damage to your balances.
That's it! Your windows should operate as good or better than new
Check out our other post to learn more about common window problems and how to address them.
Below you can watch a video of this process. As always, we're here to help so feel free to contact us if you have any questions. Don't forget to subscribe to our newsletter and YouTube channel for more helpful how-to guides and videos.