A sash cam is a small piece of plastic or metal that fits into the upper sides of the sash. The sash cam and sash then rest on the top guide of the window balance. The width of the sash cam needs to fit securely in the sash's tack so the sash slides up and down properly. Check out our blog post for more information on sash cams. If you do not see your sash cam, we may have others available. Contact us or give us a call at 1-800-842-0974 and we'll be happy to assist you.